COVID-19

Ground and Center Therapeutic Massage

COVID-19 Guidelines and Practices

 

*UPDATE*

The massage therapy industry has been granted tentative permission to open its doors on Tuesday May 17, 2020. This is contingent upon data being collected and analyzed. I will continue to be vigilant and informed on this projected date and if something changes, appointments scheduled for the week of June 15th will have to be rescheduled.

I hope everyone has been well during this unprecedented and challenging time. So much has changed over the last few months and, while there is no risk-free environment to conduct business today, it is my plan to continue to make the health, wellness and safety of my clients a top priority.

Presently, New York State/Erie County has not released a re-opening phase for the massage therapy industry so I am unable to provide you with a specific reopening date. Keeping this in mind, I am currently accepting appointment requests and tentatively scheduling EXISTING clients starting the week of June 15th. However, because of the uncertain transition period, please understand there is a possibility that I will need to reschedule your appointment. I will update my website accordingly and please feel free to call or text me with any questions or concerns.

As I begin the process of reopening Ground and Center Therapeutic Massage, I will be incorporating new guidelines and protocols recommended by state and county agencies, the Centers for Disease Control and Prevention, the Federation of State Massage Therapy Boards, and professional massage therapy associations. Please understand these modifications have been put in place to protect you, as well as myself, and it is imperative for me to be responsible and adhere to new and changing policies and procedures. As they often say, “Desperate times call for desperate measures.” The level of strictness won’t last forever, but as time evolves, there will be a “new norm” that will follow and we will take those steps together.

Please review the updated guidelines related to COVID-19 and note that these guidelines are subject to change without notice.

  • Non-essential items have been removed from the massage room to reduce the surfaces that could potentially be contaminated.
  • The entire massage room has been deep cleaned using EPA cleaning products.
  • Clean linens will be stored outside the massage room in a closed container until use. Dirty linens will be stored in lined and closed receptacles after use outside the massage room and laundered in hot water using fabric safe bleach.
  • Heavy blankets and heating pads have been removed from the massage tables; depending on your preference, extra sheets can be used to provide extra warmth.
  • Following each massage session, the essential equipment/items stored in the room will be thoroughly disinfected, including the massage table, lotion/oil bottles, chairs, floors, shelving, light switches, and door handles.
  • Hand sanitizer is available in the reception area and treatment room.
  • The restroom is disinfected between clients and deep cleaned at the end of each work day.
  • If possible, all necessary paperwork should be completed before you arrive for your appointment. Forms are available on my website and can be printed out or they can be emailed to you or mailed to your home.
  • Please text or call me from your vehicle to alert me you have arrived. This will ensure that the waiting room will not be over-crowded.
  • Face masks must be worn when you enter the building.
  • Your temperature will be taken upon your arrival and a short health screening will be conducted.
  • The cancellation policy has been revised and there will be no penalty for cancelling your appointment if you are feeling sick the day of; please notify me as soon as possible.
  • Face masks are required to be worn throughout the session by the client and myself.
  • Please communicate any discomfort during your massage therapy session.

At this time, unless otherwise directed by the client’s primary health care provider, I am advising individuals at higher risk of severe illness from COVID-19 to forgo massage while the virus is present in the community. High-risk individuals include those with the following underlying conditions:

  • People 65 years or older
  • Chronic lung disease
  • Moderate to severe asthma
  • Heart conditions
  • Compromised or suppressed immunity
  • Severe obesity (body mass index of 40 or higher)
  • Diabetes
  • Chronic kidney disease
  • Liver disease

If you are high-risk and still choose to receive massage, please provide a note from your primary care physician stating that it is safe for you to do so before your appointment. In addition, you will be requested to sign a waiver. 

The forms can be found on this website under the tab "More." Click "Helpful Forms" and you can print the necessary paperwork to bring with you to your appointment.